Our services

Visavvi offer the industry’s most comprehensive range of service and maintenance contracts available. Our 24/7 support provides everything an organisation needs to be confident their audio visual and collaboration technology works seamlessly – and we are here to help if it doesn’t. With geographically dispersed engineers, we’re never far away when you need us most.

  • Helpdesk support
  • Equipment loan
  • Service level agreement
  • Preventative maintenance
  • Asset management
  • Incident management
  • Remote monitoring and management
  • Embedded engineer services

Unrivalled service

Our award-winning portfolio of audio visual maintenance and service contracts is underpinned by our tier-one relationship with global technology partners is unrivalled. We hold the highest accreditation levels, including fast-track escalation direct to the manufacturer ensuring swift resolution of any major problems.

Vantage AV remote monitoring

Providing organisations with intelligent remote 24/7 monitoring of meeting, collaboration and video conferencing facilities, Vantage monitors every aspect of your AV workplace environment. Our engineers will always be the first to know if, and when something goes wrong, swiftly resolving the issue to minimise disruption – often before it even becomes visible to the user.

Vantage AV remote monitoring

Is your workplace prepared?

As organisations workforces emerge back in the office, the reliance on workplace technology has increased beyond previous COVID-19 levels. Whether it’s a video conferencing system, a presentation/meeting room, a room/desk booking solution, digital signage or reception screen – technology has rarely been so pivotal to business workflow.

AV service for return to work

Trusted to support

We never forget that we are the people trusted to support business-critical technology assets. Time is always of the essence; a robust response is always needed, and consistent communication ensures excellent delivery. Our dedicated team understand all of that, and we shape our service accordingly. 

At the time you need help, you can be sure that you’re calling on the most highly-trained and trusted AV support team in the audio visual industry.

Download our service brochure

Explore more about our AV service and maintenance support contracts including case studies.

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